Arrrrrghhhhhhhh!!!
Today has just been one of those days!
I'm tellin' ya...if it could go wrong, IT DID!!!!!
Ya know we bought this new house, I am trying to get utilities turned on over there and had no trouble with the water. I went over and told them we bought the house and the other folks were moving out. I gave them my deposit and they said they'd go read the meter and put service in our name. CHECK, one thing of the list.
Next I go on to the electricity. I am trying to get this stuff taken care of today 'cause I don't want them to turn it off. I'd rather just switch it over 'cause we are going to do a little work before we move in, painting etc. So, anyhow I call them...Entergy.
The bill is in my husband's name. He is working out of town today. They say that he has to get on the phone and verify that I am allowed to make changes on his behalf on this account!! WHAT!??!? I have called and paid bills for years on this account and there has never been a question. My main concern is that by the time the lady told me this, I had been on the phone for 20 minutes listening to the "oh crap I'm dead" music!! Well, anyhow I called him on my cell phone and put them both on speaker phone and he told her that I was allowed to make changes on the account and that was that. But, it took 30 minutes to do this one little thing. Then it took about another 10-15 minutes to get all of this in the computer that I wanted to switch the service at the new house from their names to ours BUT we want to leave service on at the house we live in now until the end of the month because we have to have time to move, clean, etc at the old house.
It was a big ordeal just doing this easy, simple task. But, we got it done, I guess and now I move on to my next chores...
Phone, cable or satelite, DSL/dialup, trash pick up, etc. The list goes on. But, for now the main two things are done. Whew...anybody got a good stiff drink!? I sure could use one.
1 comments, add yours here:
Sounds like you are having fun. Amazing how these companies have so little policy about who can pay them money, but so many on other stuff. Hope you got a good stiff one. (Drink of course)
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